Effective Date: 22 May 2026

At CS Artworks, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or engage with our services.

1. Who We Are

CS Artworks provides digital and creative services including:

• Website design and development
• Website hosting
• Graphic design and branding
• Social media management
• Digital advertising and marketing
• Multimedia and print services

2. Information We Collect

We may collect and process the following personal information:

Personal Identification Information

• Full name
• Email address
• Phone number
• Company or business name

Business Information

• Billing information
• VAT number (if applicable)
• Domain registration details

Technical Information

• IP address
• Browser type and version
• Device information
• Website usage data
• Cookies and analytics data

Content You Provide

• Messages submitted via contact forms
• Project content, images, logos, and files
• Social media account access (where applicable)

3. How We Collect Information

We collect information when you:

• Visit our website
• Submit a contact form
• Request a quotation
• Purchase or use our services
• Subscribe to newsletters or marketing
• Communicate with us via email, phone, or social media

Some information may also be collected automatically through cookies and analytics tools.

4. Why We Collect Your Information

We use your personal information to:

• Provide and manage our services
• Respond to enquiries and support requests
• Process invoices and payments
• Communicate project updates
• Improve website performance and user experience
• Send marketing communications (with consent where required)
• Comply with legal and regulatory obligations

5. Legal Basis for Processing

We process personal information in accordance with POPIA based on:

• Your consent
• The performance of a contract
• Legal obligations
• Legitimate business interests

6. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers where necessary to provide our services, including:

• Hosting providers
• Domain registrars
• Payment processors
• Email and communication platforms
• Analytics and advertising providers

These third parties are required to handle your information securely and lawfully.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyse website traffic
• Remember user preferences
• Support marketing and advertising campaigns

You may disable cookies in your browser settings, although some website functionality may be affected.

8. Data Security

CS Artworks takes reasonable technical and organisational measures to protect personal information against:

• Loss
• Unauthorised access
• Disclosure
• Alteration
• Destruction

However, no online platform or electronic storage method is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

10. Your Rights Under POPIA

Under POPIA, you have the right to:

• Access your personal information
• Request correction or deletion
• Object to processing
• Withdraw consent
• Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

12. Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

CS Artworks reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

CS Artworks
Website: www.csartworks.co.za